Below FAQs are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@halothemes.com
No, you can also place an order as a guest if you so desire. a) The checkout process is fast and easy. b) Your order status and history are both readily available. c) Subscribe to our newsletter to stay up to date on new releases and special offers.
When making an online purchase with a credit card, an SSL secure web page is used to store all of your personal information. Our credit card provider authorizes and approves the transaction using SSL-encrypted data sent directly to their network. Our servers do not store your credit card information.
US Dollars is the currency of choice for all of our transactions. If your credit card is issued in a different currency, the total amount charged to your account will be based on the exchange rate in effect on the day the transaction was processed.
In the event that an item is missing or incorrectly shipped. Please contact us at ftdclv@gmail.com or call 702-272-1073. Suppose you'd like to get in touch with us. Please quote your order number (Order #) and send us a copy of your receipt (image file size should be below 1MB). With no additional fees, we'll send you the correct item.
Please check your email for an order confirmation with your order number and details.
Immediately following the successful completion of your order.
We adhere to the highest industry standards to protect your personal information when you checkout and purchase. Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.
A confirmation email will be sent to you with your Order Number and the details of your transaction. A second shipping confirmation email with a tracking number and link will be sent to you once your order has been shipped.
Yes. When you use our online store to place an order, we take great care to protect the privacy of the information you provide us with (or through any other means). The SSL (Secure Sockets Layer) protocol is used to encrypt the transmission of all credit card and personal customer information on the server that hosts our website.
In order to guarantee a safe and secure internet payment gateway, we use a credit card processor that encrypts all data.
Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law.
You've completed adding items to your shopping cart, so you can proceed to checkout. PayPal and our website checkout are both options for payment. In order to proceed, you must complete the checkout process on our website. On the right side of the screen, there is a "Checkout" button.
1. You'll be taken to our Customer Information page. The following information is required: email. Name. Address
2. Suppose you have a discount code that is valid. The "Discount" field on the right side of the screen is where you can enter it. The discount will be applied to your order if you click the "Apply" button on the page.
3. Suppose you'd like to proceed via PayPal. You can use PayPal by clicking the "PayPal" link.
4. Select "Continue to Shipping Method" from the drop-down menu to proceed. Please double-check the delivery address you entered (if different from your billing address.) Upon completion of all tasks. To proceed to the payment method, click "Continue."
5. Your credit card number and expiration date must be entered. It's possible that you'll be able to indicate that you're shipping and billing information is the same. If that is the case
6. Once you've filled out the form and submitted it, lastly, click "Complete Order" to finish your purchase. To confirm your order, you'll receive an email and an on-screen message. If you have any problems during the checkout process, please contact us. Please contact us at ftdclv@gmail.com or call 702-272-1073 if you have any questions or concerns.
Please contact us immediately within the first six hours of placing your order if you need to change or replace an item. We need to replace your item before we fulfill your order and ship it out. If you have any further questions, please don't hesitate to get in touch with us via email, live chat, or phone. We're here for you around the clock, seven days a week, 365 days a year.
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